We Want Our Customers To be Happy

We get it. If our machines don’t run, your business doesn’t run. Our success depends on your success, which is why we do everything we can to make sure you can rely on your Autometrix industrial fabric cutting table. Here is what our commitment to your success looks like:

  1. We start by designing our pattern cutting machines so that they are easy for you to maintain on your own.
  2. We offer free, in person installation and training on how to keep your machine running smoothly.
  3. We charge a low flat fee for servicing, half of what some of our competitors charge.
  4. We do our best to diagnose problems over the phone, and since we make everything on site, we can immediately overnight you a part if you need it.
  5. We answer the phone when you call us with questions about your machine. We love hearing from you!
  6. We get there fast when you need us – we have technicians on both coasts of the United States who are ready to hop on a plane and help.
Ed Johnson of Ruff Tuff with Autometrix Staff

Ed Johnson of Ruff Tuff with Autometrix Staff Ed Johnson of Ruff Tuff with Autometrix Staff

We at Autometrix are firm believers in the power of automation to grow your business. And we realize that a commitment to automation means your design cutting machine needs to be reliable.

 

We would like to thank all of our customers for trusting us with your business. Does it sound too good to be true? Call us and ask about our service contract. We’d love to make you happy.

Want to hear more? Watch this video to hear what our employees think about reliability.

 

 
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